News for 'customer complaint'

Why it's time for a social media primer for brands

Why it's time for a social media primer for brands

Rediff.com5 Jul 2018

Online bullies, haters, trolls - call them what you will - are the blight of social media, for not just individual users but also brands and companies.

Maruti counters unfair trade practices charges

Maruti counters unfair trade practices charges

Rediff.com10 Oct 2014

Practice of opening bookings for cars prior to launch has been followed by several companies over many years in India.

Corruption? Railways tops, banks are 2nd, says CVC

Corruption? Railways tops, banks are 2nd, says CVC

Rediff.com20 Sep 2011

Out of the total of 25,359 complaints received during 2010, the highest of 8,330 were against Railways, 6,520 against banks, 1,836 against petroleum department and 1,572 were against telecom officials.

Now, your tax grievances will be redressed faster

Now, your tax grievances will be redressed faster

Rediff.com18 Jun 2015

Now with the Prime Minister insisting on quick resolution of all pending grievances, it is highly likely that all backlogs of complaints will be resolved very soon.

'India has a large percentage of women who want to be self-employed'

'India has a large percentage of women who want to be self-employed'

Rediff.com29 Sep 2017

GlowRoad, a business network for homemakers, is helping women who want to earn from home.

If you are a victim of banking fraud, here's what you can do

If you are a victim of banking fraud, here's what you can do

Rediff.com20 Jul 2015

For online fraud, approach cyber cell and file a complaint.

Why home-buyers may have to renegotiate with builders

Why home-buyers may have to renegotiate with builders

Rediff.com1 Aug 2019

After the NHB asked housing finance cos to desist from offering interest subvention schemes, disbursement of loans are likely to get delayed, points out Tinesh Bhasin.

Centre, states team up with RBI, Big Tech to fight Chinese lending apps

Centre, states team up with RBI, Big Tech to fight Chinese lending apps

Rediff.com22 Jan 2021

A user just needs to download any app floated by such fraudsters and apply for instant loans. These apps are mainly concentrated on Google Play considering the reach and popularity of Android systems.

Why anti-trust watchdog turned screws on online retailers

Why anti-trust watchdog turned screws on online retailers

Rediff.com27 Jan 2020

What seems to have changed over the last two-three years is that earlier the CCI considered online as another channel for retail sales, while it now seems dividing the retail market into two -- online and offline, and looking at them separately, say competition law experts.

Diwali relief for viewers: Zee, Star, Colors drop prices

Diwali relief for viewers: Zee, Star, Colors drop prices

Rediff.com12 Oct 2019

The move by these broadcasters comes close on the heels of the Telecom Regulatory Authority of India announcing a review of its earlier tariff order, announced six months ago, which among others capped the prices for la carte channels.

SC rejects Skoda's plea to quash FIR over cheat device

SC rejects Skoda's plea to quash FIR over cheat device

Rediff.com26 Nov 2020

The Supreme Court on Thursday dismissed a plea by Skoda Auto Volkswagen India challenging an FIR registered in Uttar Pradesh by a customer over the alleged use of 'cheat device' in its diesel car by the company to manipulate emission norms.

'We've reduced hate speech by half'

'We've reduced hate speech by half'

Rediff.com26 Nov 2021

'Our proactive detection rate for hate speech in India is close to 97 per cent -- which means that of the hate speech content we remove, we detect 97 per cent of it proactively, even before anyone reports it.'

Beware of fake e-mails promising money in RBI's name!

Beware of fake e-mails promising money in RBI's name!

Rediff.com9 Aug 2016

The RBI on Tuesday announced start of year-long public awareness and consumer protection campaign.

COVID Kavach Policy: 'Daily Cash Benefit not paid'

COVID Kavach Policy: 'Daily Cash Benefit not paid'

Rediff.com27 Apr 2021

Roopam Asthana, CEO and whole time director, Liberty General Insurance, answers readers health insurance queries.

COVID-19 lockdown: How cyber criminals cheat YOU

COVID-19 lockdown: How cyber criminals cheat YOU

Rediff.com28 Apr 2020

'There has been a marked increase in four types of cases.' 'One is fraud related to online deliveries, online shopping and online groceries and liquor.' 'Second fake news, third hate speech and fourth sextortion.'

How mutual fund agents are duping clients

How mutual fund agents are duping clients

Rediff.com21 Jul 2010

It should be made mandatory for customers to write their name, application number and contact number on the reverse of the cheque.

Operators look to make Bike-taxi services 'safe' for women

Operators look to make Bike-taxi services 'safe' for women

Rediff.com10 Apr 2016

Both Uber and Rapido have an SOS button installed in the app which are monitored by their teams

He fought a bank and got back Rs 14 lakh

He fought a bank and got back Rs 14 lakh

Rediff.com9 Sep 2017

Thomas Ninad's bank account was defrauded of Rs 14 lakh under mysterious circumstances.

Flyers can now buy duty-free goods worth Rs 25,000

Flyers can now buy duty-free goods worth Rs 25,000

Rediff.com11 Jul 2016

Airports have been asked to ensure that information relating to the use of Indian currency should be displayed at all the duty-free shops.

Ask Anil: Your Tax Queries Answered

Ask Anil: Your Tax Queries Answered

Rediff.com4 Feb 2021

Anil Rego, CEO, Right Horizons, answers your personal income tax queries.

Pay all bills, make investments from one place

Pay all bills, make investments from one place

Rediff.com11 Aug 2017

BBPS allows you to pay electricity, telephone, water supply, gas and DTH bills. Its scope will be expanded to include other payments like school and university fees, government taxes, insurance premiums, mutual fund investments, even credit card bills.

Maha senior cop Sachin Waze fails to get interim bail, appears before NIA

Maha senior cop Sachin Waze fails to get interim bail, appears before NIA

Rediff.com13 Mar 2021

Troubles mounted for Mumbai police officer Sachin Waze, who has been facing heat in the murder case of businessman Mansukh Hiran, as a sessions court in Maharashtra's Thane district has refused to grant him interim bail and noted that there was prima facie evidence and material against him.

The MYSTERY over NSE's Feb 24 'tech glitch'

The MYSTERY over NSE's Feb 24 'tech glitch'

Rediff.com10 Mar 2021

It is mystifying how the NSE, a near-monopoly, gets protection, as the February 24 episode shows, when it is competition and accountability that should be the regulatory objective, says Debashis Basu.

The Rs 1.10-crore Mercedes V-Class Elite is here!

The Rs 1.10-crore Mercedes V-Class Elite is here!

Rediff.com7 Nov 2019

Equipped with a host of features including seats with massaging function, climate control, remote controlled door, 15 speaker surround sound system, the car also has agility control suspension system.

E-commerce draft policy plugs gifting loophole for foreign sites

E-commerce draft policy plugs gifting loophole for foreign sites

Rediff.com5 Mar 2019

Among other things, taking note of complaints against several Chinese e-commerce players such as Shein, Ali Express etc for sending shipments as 'gifts' to customers in India and avoiding duties, the government has now mandated that all e-commerce sites and apps must have a registered business entity. This will be the importer on record and subject to customs rules, report Subhayan Chakraborty, Neha Alawadhi and Karan Choudhury.

Government takes up pay cut, layoffs with India Inc

Government takes up pay cut, layoffs with India Inc

Rediff.com6 Apr 2020

A senior official in the central labour commissioner's office said the efforts of the government were to resolve the cases amicably and not to press for legal action against employers. "Everyone is going through tough times. We could initiate legal action if we want but that's not the idea. We want to address the issues amicably," the official said.

Leeway for banks in loan recovery

Leeway for banks in loan recovery

Rediff.com26 Mar 2008

The Reserve Bank of India (RBI), in its second draft guidelines on banks' recovery agents, said, "If a customer has filed a complaint, the bank should not forward the case to recovery agents till it has disposed the complaint. However, in cases where the bank has appropriate proof that the borrower is making frivolous/vexatious complaints, it may continue with the recovery proceedings despite the pending complaint."

Why it's wrong to discount Brand Factory's success

Why it's wrong to discount Brand Factory's success

Rediff.com27 Jun 2017

Brand Factory clocked in Rs 1,045 crores worth of sales in FY17, accounting for 27 per cent of the total revenues earned by Future Lifestyle Fashions Retail. But what about the future?

Mandatory rules that e-retailers will have to follow from this week

Mandatory rules that e-retailers will have to follow from this week

Rediff.com20 Jul 2020

Among other things, the e-commerce players will have to display the total 'price' of goods and services offered for sale, mention the 'expiry date' of goods and the 'country of origin' of goods and services.

PPF still the best among tax-exempt instruments

PPF still the best among tax-exempt instruments

Rediff.com11 Aug 2014

PPF still stands out as one of the best among the instruments giving exempt-exempt-exempt (EEE) benefits, which makes it one of the most popular investment products say financial planners.

Apple comes under CCI scanner

Apple comes under CCI scanner

Rediff.com20 Jun 2011

A customer has filed a complaint before the Commission under section 4 of the Competition Act 2002

The new charter does not make life easy for flight passengers

The new charter does not make life easy for flight passengers

Rediff.com7 Mar 2019

It neither mentions timelines for refund or compensation, nor talks about penal provisions for airlines.

Was Peter Kerkar responsible for the 'death' of Cox & Kings?

Was Peter Kerkar responsible for the 'death' of Cox & Kings?

Rediff.com12 Dec 2020

Was Kerkar duped by his employees, as he claims, or did a cocktail of greed, poor cost control and bad management bring the travel firm down, wonder Pavan Lall and Aneesh Phadnis.

Why home buyers may now have to tackle anti-profiteering disputes

Why home buyers may now have to tackle anti-profiteering disputes

Rediff.com18 Mar 2019

Experts said the builders will now factor in their losses arising from the removal of input tax credit when they pass on the benefits to end users while the latter may want the entire GST cut to be given to them.

United Airlines does it again, kicks couple off en route to their wedding

United Airlines does it again, kicks couple off en route to their wedding

Rediff.com17 Apr 2017

Michael Hohl and Amber Maxwell were kicked off their United flight as they were headed from Houston to Costa Rica for their wedding.

GST impact: Gold import surge from South Korea alarms govt

GST impact: Gold import surge from South Korea alarms govt

Rediff.com9 Aug 2017

Steps such as safeguard duty in the works to plug the route

MRTPC to probe 'floating' home loans

MRTPC to probe 'floating' home loans

Rediff.com23 Nov 2007

Puzzled by the way banks levy differing 'floating interest rates' from new and existing customers, the fair trade practices body MRTPC has initiated a probe into how lending institutions arrive at these rates.Monopolies and Restrictive Trade Practices Commission feels that the practice of banks using low interest rates to woo new customers while forcing the old ones to pay higher rates was discriminatory and restrictive under the MRTP Act.

Jio Mukesh, Jio!

Jio Mukesh, Jio!

Rediff.com8 Feb 2018

'You have to hand it to Mukesh for sheer daring.' 'Who else in India would have sunk a stupendous $30 billion in a business that was yet to get a single customer?' 'With that, the older of the Ambani siblings has shown that he is in a class of his own,' says T N Ninan.

The e-com draft policy still needs plenty of rewriting

The e-com draft policy still needs plenty of rewriting

Rediff.com10 Jul 2021

The proposed e-commerce rule book issued recently by the ministry of consumer affairs does not mention foreign companies or foreign direct investment (FDI) at any place, unlike most other government guidelines for the sector so far. That is a heartening development since the latest proposals could be fine-tuned as e-commerce policy.

Rs 1 crore fraudulently withdrawn from SBI a/cs

Rs 1 crore fraudulently withdrawn from SBI a/cs

Rediff.com11 Aug 2010

Withdrawal of over Rs 1 crore (Rs 10 million) on forged documents has been detected from different accounts of customers of the State Bank of India, Mandi branch in Uttar Pradesh, officials said.